Contact Home Current: send a price check or a correction

Contact the Home Current desk

Home Current takes reader mail at one address: contact@insteonsmartgrid.com. The Home Current desk is a small editorial team with backgrounds in consumer electronics testing and utility energy programs, so a note about a device or a rate plan reaches the people who write about that beat. Email is the only channel: the desk has no phone line, no postal address and no contact form.

What to include in a note to the desk

The more detail a note carries, the faster the desk can turn it into a price check, a correction or a story. Send plain text; links to tariffs, spec pages or screenshots travel better than long retyped passages.

1. Price check: the exact model, the seller you saw it at, the price in dollars, and the date you saw it.
2. Correction: the page link, the sentence that is wrong, and what it should say.
3. Compatibility: the hub or platform you run, plus the Matter version if you know it — Matter 1.4.2 is the release the Connectivity Standards Alliance announced on August 11, 2025.
4. Utility rate program: your utility, your state and the rate schedule name printed on your bill. Peak windows differ by schedule: PG&E’s E-TOU-D prices 5–8 p.m. on non-holiday weekdays as peak (Advice 7846-E, effective March 1, 2026), while E-TOU-C runs 4–9 p.m. every day (Hungry Machines, July 1, 2026).
5. Story lead: what failed, what you already tried, and where it happened.

What happens to a price check or correction

The desk verifies a correction against the published page and the underlying source before an edit goes up. Price checks join the weekly round of price, compatibility and standards notes the desk publishes.

If a note becomes published work, the desk uses the name and contact details in the email unless you ask it not to.

What the Home Current desk cannot do

Home Current is an editorial outlet, so the desk does not sell devices, quote installation work or repair anything. Questions about a specific account, a meter reading or a bill dispute go to your utility, which is the only party that can act on them.